Privacy Policy

A. Information You Provide to Us

Examples include:

• Name, email address, phone number
• Organization name and team member information
• Shipping addresses
• Uploaded artwork, print files, and design assets
• Account login credentials
• Payment-related information (processed through PCI-compliant partners; we do not store full card numbers)

B. Information We Automatically Collect

When you access the Platform, we may collect:

• IP address
• Device and browser type
• Cookies and usage data
• Session activity (e.g., navigation, clicks, time on page)
• Approximate location (based on IP)

C. Information Received From Customers (Staff Users)

If your organization uses Divinipress, your admin or designer may upload:

• Your name
• Work email
• Department or team assignment
• Order history related to organization-approved products

D. Information About Your Customers (Print Production Orders)

If you place orders on behalf of end customers, we may process:

• Recipient name
• Shipping address
• Order details
• Artwork files

We handle this information strictly for the purpose of fulfilling orders.

A. To Provide and Operate the Services

We use your information to:

• Create and manage accounts
• Process orders and payments
• Store and manage artwork files
• Manage proofs, approvals, and communication
• Provide customer support
• Track order status and history

B. To Communicate With You

We may send:

• Service-related notifications
• Proof approval emails
• System updates or downtime notices
• Optional marketing messages (you may opt out)

C. To Improve Our Platform

We use aggregated or anonymized data to:

• Understand usage trends
• Improve features and performance
• Develop new capabilities

D. To Meet Legal Obligations

This may include:

• Fraud prevention
• Compliance with tax, accounting, or regulatory requirements
• Responding to lawful requests

A. Production Partners & Vendors

For orders requiring manufacturing or decoration (e.g., apparel printing, embroidery, promotional items), we may share:

• Shipping information
• Artwork required for production
• Order details

Only what is necessary to produce and ship your products.

B. Payment Processors

Your payment information is handled by PCI-compliant processors. We never store full credit card numbers.

C. Service Providers

We may use third-party services for:

• Hosting and infrastructure
• Email sending
• Analytics
• Customer support tools

These providers only access data as necessary to perform their functions.

D. Legal Requirements

We may disclose information if required by:

• Law
• Court order
• Valid legal request
• To prevent fraud or misuse