This California Privacy Notice ("Notice") supplements the Divinipress Privacy Policy and applies solely to residents of the State of California, in accordance with the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA").
This Notice explains the categories of personal information we collect, how we use it, and the rights California residents have regarding their personal information.
1. Categories of Personal Information We Collect
In the last 12 months, we may have collected the following categories of personal information:
- Identifiers: Name, email address, phone number, shipping address, account credentials.
- Commercial Information: Orders placed, product configuration details, and activity within the Platform.
- Internet or Network Activity: IP address, device information, browser type, and usage logs.
- Payment Information: Limited billing information processed securely by our payment partners (we do not store full card numbers).
- User Content: Artwork uploads, design files, and communications with support.
- Geolocation Data: Approximate location derived from your IP address.
2. Sources of Personal Information
We collect personal information from the following sources:
- Information you provide directly when creating an account, configuring products, or placing orders.
- Information collected automatically when you use our website or Platform (such as cookies and usage data).
- Organizations that use Divinipress to manage their print and promotional workflows and add users.
- Service providers, such as payment processors, hosting providers, and analytics tools.
3. How We Use Personal Information
We use personal information for the following business purposes:
- To provide, operate, and improve our Platform and Services.
- To fulfill orders, manage production workflows, and coordinate with vendors or production partners.
- To process payments and manage billing and invoicing.
- To communicate with you about your account, orders, proofs, or support requests.
- To help prevent fraud, abuse, or security incidents.
- To perform internal analytics and improve features, usability, and performance.
- To support organization administrators in managing their teams and catalogs.
4. Sharing Personal Information
We may share personal information with the following categories of third parties for business purposes:
- Service Providers: Hosting and infrastructure providers, payment processors, analytics services, email and communication tools, and customer support platforms.
- Fulfillment Partners: Print vendors, apparel decorators, and manufacturers who produce and ship your orders.
- Organization Administrators: If your account is associated with an organization, certain information may be visible to your organization's admins.
- Legal or Regulatory Authorities: When required by law, legal process, or to protect our rights or the rights of others.
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising.
5. Your Rights Under CCPA/CPRA
As a California resident, you may have the following rights, subject to certain conditions and exceptions:
- Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you.
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Delete: You can request that we delete personal information we have collected from you, subject to legal or operational retention requirements.
- Right to Correct: You can request that we correct inaccurate personal information about you.
- Right to Limit Use of Sensitive Information: We do not use sensitive personal information in a manner that triggers this right under CCPA/CPRA, but you may contact us with questions.
- Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level of service solely because you exercise your privacy rights.
6. How to Submit a Privacy Request
You can submit a request to exercise your CCPA/CPRA rights by contacting us using any of the following methods:
- Email: privacy@divinipress.com
We may need to verify your identity before processing your request. This may include confirming information associated with your account or recent interactions with us.
7. Authorized Agents
You may designate an authorized agent to make a request on your behalf. We may require proof of the agent's authorization and verification of your identity before fulfilling the request.
8. Updates to This Notice
We may update this Notice from time to time. When we do, we will revise the "Last updated" date at the top of this page. Any changes will apply to personal information collected after the updated Notice is posted, unless otherwise required by law.
9. Contact Information
If you have questions about this Notice or your privacy rights, you can contact us at:
Email: privacy@divinipress.com